FAQ

No, you’re welcome to check out as a guest.

We accept all major credit cards, Apple Pay, and Google Pay. We do not accept Founding Farmers gift cards as payment.

No minimum order is required.

Enter your promo code at checkout, and it will be applied to your order automatically.

If you want to order more than 25 gift boxes, we would be happy to help with your order. Please contact us at Shop@frg.farm or by calling 240-702-2025.

Yes, we sell gift cards at WeAreFoundingFarmers.com. Gift cards can be used in the restaurants, and for online ordering for food from the restaurants. They cannot be used on this site for gift boxes or other retail items.

Yes, please call 240-702-2025 to place an order over the phone.

We ship nationwide across the United States.

Shipping will be calculated at checkout based on your destination and the shipping speed/carrier you select.

Orders are fulfilled on the next business day and will arrive based on location and the shipping speed/carrier selected at checkout. You will also receive a confirmation email with tracking information.

Orders are fulfilled on the next business day.

No, we’re not able to offer specific delivery dates.

No, a specific delivery time cannot be guaranteed by participating carriers.

Once your order is fulfilled, you will receive a shipping confirmation email with tracking information.

Your chosen carrier auto-generates an estimated delivery date when the shipping label is created. They update the estimate once the package is scanned. Dates can shift in either direction depending on carrier volume, weather, and conditions along the route. We recommend keeping an eye on your tracking link for the most current information.

Most gift boxes do not require a signature. However, the Founding Spirits Gift Box requires a signature from someone 21 years old or older at the time of delivery. Please note that Founding Farmers is not responsible for lost or stolen packages.

Unfortunately, we’re unable to ship to PO boxes at this time.

Yes, please include suite, floor, or department in the shipping information. Note that packages left with mailrooms or front desks are the recipient’s responsibility once delivered.

We’re sorry to hear that. Please check with your building’s mailroom or front desk first, as packages are often held there. If you still can’t locate it, reach out to us at Shop@frg.farm, and we’ll do our best to help. Founding Farmers is not responsible for unsuccessful business deliveries.

We understand how frustrating delays can be. While we’re unable to issue refunds for carrier-caused delays due to weather, mechanical issues, or other circumstances outside our control, we’ll do our best to help in exceptional situations. Please reach out to Shop@frg.farm.

Yes, just choose ship to multiple addresses in the cart drawer. For orders with 25+ recipients, contact us at Shop@frg.farm.

USPS

• Ground Advantage: Dec. 17
• First-Class Mail: Dec. 17
• Priority Mail: Dec. 18
• Priority Mail Express: Dec. 19

Alaska, Hawaii, Puerto Rico and the territories use the same dates) 

• 3-Day Select: Dec. 21
• 2nd Day Air: Dec. 22
• Next Day Air: Dec. 2

FedEx (for arrival by Dec. 24)

• Ground Economy: Dec. 15
• Ground/Home Delivery: Dec. 17 to Dec. 23, depending on transit time (5-day transit Dec. 17, 4-day Dec. 18, 3-day Dec. 21, 2-day Dec. 22, 1-day Dec. 23)
• Express Saver: Dec. 21
• 2 Day and 2 Day AM: Dec. 22
• Overnight services: Dec. 23
• Same Day: Dec. 24

UPS

• 3-Day Select: Dec. 21
• 2nd Day Air: Dec. 22
• Next Day Air: Dec. 23
• Ground: depends on origin and destination, so use UPS’s Calculate Time and Cost tool.
• Ground: depends on origin and destination, so use UPS’s Calculate Time and Cost tool.
• Ground Advantage, which is Dec. 16.

Sure! There is a 72-hour lead time on restaurant pick up orders. Order for pick up online on FoundingFarmers.com. 

We do. Alcohol is shipped through our licensed shipping partners via FoundingSpirits.com.

If your order has not been received by the carrier yet, we can cancel it and issue a refund. Since orders are fulfilled within the next business day, please contact us as soon as possible at 240-702-2025.

If the order has not yet been received by the carrier, we may be able to update the address. Since orders are fulfilled within the next business day, please contact us as soon as possible at 240-702-2025 if you need to make a change.

Contact Shop@frg.farm or call us at 240-702-2025.

Our gift boxes are curated as shown, but you can add a personalized gift note at checkout. For large corporate orders, a few simple branded touches may be available. Contact us at Shop@frg.farm for details.

Our products are made in a facility where peanuts and tree nuts are present. Full allergen information is listed in each product description. Please review carefully before ordering.

Yes, you will have the option to add a gift message during the checkout process. 

No. Gift packages will include your gift message and a packing slip with contents and order number. No pricing will be included. 

Yes, we do, and we love helping companies send something truly special. Any order of 25 or more boxes, mixed or matched, counts as a bulk, group, or corporate order. Reach out to us directly (Shop@frg.farm; 240-702-2025) for assistance.

Yes, you can send to multiple addresses from our website site or reach out to us directly (Shop@frg.farm; 240-702-2025) for assistance. If sending to more than 25 addresses, we recommend connecting with our team. 

For corporate gifting orders, you can work with our team to arrange payment. Contact us at Shop@frg.farm or call 240-702-2025. Payment must be made prior to fulfillment.

Orders with 25 or more addresses require 7 days of lead time, plus shipping time. 

We’re unable to accept returns, exchanges, or refunds on perishable goods except in cases of manufacturing, packaging, or handling errors.

Please email us at Shop@frg.farm with a picture of the damaged item, and we will send a replacement. 

Email us at Shop@frg.farm or call 240-702-2025.